? low cost carrier charges | excess baggage charges

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Being reasonable is a great thing; it means that you have good judgement and that you are fair. We think that being reasonable is pivotal in great Customer Service. Being reasonable is having the time to speak to someone before, during or after buying from us. 

So the relationship between our customers and ourselves are "there for keep", as stated above, feel free to contact us for whatever reasons before, during and after buying Bagket.